For DFW Real Estate Agents
The Roofer Your Deals Deserve.
Option period roof issues shouldn’t kill your deals. Highland Roofing is the DFW roofing partner built for real estate agents — 24-hour inspections, pay-at-closing, full insurance claim handling, and a lifetime transferable warranty your buyers can actually use.
- 24H Response Time
- 120+ 5 Star Reviews
- $1M GL Insurance
- Life Workmanship Warranty
At a Glance
Everything an Agent Needs From a Roofer
- 24-hour on-site inspection
- Pay-at-closing through title
- Lifetime transferable warranty
- $1M general liability insurance
- Insurance claim concierge service
- 120+ verified 5-star reviews
We Understand Your Business
Three Things Every PM Loses Sleep Over
Most roofers don’t understand what actually matters to a property manager.
Highland Roofing was built around the three operational headaches that define your week.
Headache 01
Owner
on Every Job
A leaking roof generates daily calls from angry tenants, turnover risk at lease end, and pressure from owners who expect immediate fixes. Every hour a leak goes unattended makes your job harder.
01
Headache 02
Owner
Communication
You’re not the decision-maker — you’re the messenger. Owners, HOA boards, and asset managers want clear information before approving any roofing work. A vague verbal update doesn’t cut it.
02
Headache 03
Vendor
Coordination
Chasing roofers who don’t return calls, coordinating tenant access across dozens of units, and repeatedly explaining the same project to every new estimator burns hours you don’t have.
03
What We Bring to the Table
Three Ways We Make Your Life Easier.
Here’s exactly how Highland Roofing solves the three operational headaches property managers deal with every week.
01
Tenants Stop Calling
Fast Response. Respectful Crews.
Active leaks get prioritized. Highland responds within 24 hours for standard calls and same-day when weather and workload allow for true emergencies at occupied units.
Our crews show up clean, work efficiently, and clean up after themselves. No yelling, no mess left in driveways, no debris in yards. Tenants stop calling you once the crew is on-site — which is the real win.
The PM Benefit
Fewer escalations, fewer angry tenant calls, and more of your week spent on work that actually matters.
02
Owners Get What They Need
Reports You Can Forward Directly.
Every inspection includes a professional photo and video report with findings, repair-vs-replace recommendations, and clear pricing. Reports are formatted to forward straight to owners, asset managers, or HOA boards without you rewriting anything.
No vague verbal updates. No “I’ll have to call my roofer back and ask.” You’ll have documentation in hand the same day, every time.
The PM Benefit
Faster owner approvals, cleaner communication, and no more being the middleman between a roofer and a decision-maker.
03
One Partner. All Your Properties.
Portfolio Pricing. Single Point of Contact.
Property managers with multiple rental properties, apartment buildings, or HOA communities get preferred pricing and priority scheduling over one-off retail customers. One phone number, one email, one point of contact for every property you manage.
When a storm hits your portfolio, Highland can assess every affected property, file the insurance claims, and coordinate a full rollout of roof replacements — so you’re not managing fifteen separate roofers across fifteen separate buildings.
The PM Benefit
Lower costs per project, faster scheduling, and a trusted partner who already knows how you operate.
Who We Serve
Any Property with a Shingle Roof.
Highland Roofing’s specialty is asphalt shingle roofing — which covers the vast majority of DFW rental properties. From a single-family rental to a 40-unit apartment complex, if it has a shingle roof, we handle it.
Single-Family Rentals
SFR portfolios from a few homes to hundreds of units.
Multi-Family
Duplexes, fourplexes, townhomes, and small multi-family.
Apartment Buildings
Apartment complexes with pitched shingle roof systems.
HOA & Condo
HOA communities and condo associations with shingle roofs.
Scope note for transparency: Highland specializes in asphalt shingle roofing and any insurance-claim-eligible work. Large commercial flat-roof projects on cash-only terms with extended payment schedules are outside our typical scope — if that's what you need, we'll be upfront and refer you to a commercial specialist who's a better fit.
When to Call Us
Every Property Scenario, Covered.
Here’s exactly when to send your next roof issue to Highland — and exactly how we’ll handle it.
Active Leak
Tenant Just Called About Water
We respond within 24 hours — often same-day. Temporary repairs to stop water intrusion, full assessment, and a permanent fix scheduled fast.
Storm Damage
Hail or Wind Hit Your Portfolio
Highland assesses every affected property, handles insurance claims from A to Z, and coordinates full replacement across all damaged units — one point of contact for the entire portfolio.
Pre-Lease
Turnover or Pre-Lease Roof Check
Before a new tenant signs, we’ll inspect the roof and flag any issues so you’re not fielding leak calls two months into a lease.
Capital Expense
Owner Considering Replacement
Professional report with repair-vs-replace recommendation and clear pricing — formatted to forward directly to the owner or HOA board for approval.
Insurance Claim
Roof Damage on a Rental or Apartment
Full claim handling for any property type — documentation, adjuster meeting, supplements, paperwork. You get one report covering the entire claim.
Also on the Table
What Every Property Gets From Us.
Beyond the partnership-specific benefits, every property we service gets the same high standard of execution.
Direct Tenant Coordination
Once you approve a service, we handle scheduling directly with tenants. No phone tag for you.
Clean, Efficient Crews
Trained, respectful crews that clean up before they leave. Tenants don’t complain because there’s nothing to complain about.
Lifetime Workmanship Warranty
Transferable warranty that moves with the property if it sells. Real long-term value for owners.
$1M General Liability
Full coverage protects your management company, your owner, and the property during any work.
Honest Repair-vs-Replace
If a repair is the right call, that’s the recommendation. No upselling owners into replacements they don’t need.
120+ 5-Star Reviews
A real track record that your owners and boards can verify before approving any work.
DFW & Midlothian Roofing FAQs
COMMONLY ASKED QUESTIONS
As a trusted roofing company in Midlothian, TX, we’ve answered the most common questions about roof repair, replacement, and insurance claims to help homeowners make informed decisions.
It’s common to consider waiting, especially if your insurance agent advises against filing. However, once a roof reaches around 10 years old, many insurance companies begin restricting coverage—often switching policies to Actual Cash Value (ACV), increasing deductibles, or even denying roof coverage altogether. Waiting can put you in a position where you have damage but limited or reduced coverage available.
If your roof has legitimate hail or wind damage from a recent storm, filing a claim now can allow you to replace it under your current Replacement Cost Value (RCV) policy. This resets the age of your roof, protects your home, and helps you avoid stricter policy changes—keeping your coverage stronger and your out-of-pocket costs lower long-term.
This is actually very common. Insurance agents are often incentivized to keep claims low across their book of business, which can influence the advice they give. While they help manage your policy, they aren’t the ones inspecting your roof or determining the full extent of storm damage—so their recommendation may not always reflect what’s best for your property.
If your home has legitimate hail or wind damage, you have the right to file a claim and have the insurance company evaluate it. A qualified roofing contractor can document the damage, meet with the adjuster, and help ensure nothing is missed—so you receive the coverage you’re entitled to under your policy.
A denied roof claim is more common than most homeowners realize, especially after hail and wind storms. Insurance companies may miss damage, underestimate the scope, or deny claims initially to limit payouts. The good news is a denial is not final—you still have options to challenge the decision and pursue coverage.
An experienced roofing contractor can help reopen the claim by requesting a re-inspection, providing additional documentation, or working alongside a public adjuster. In some cases, the appraisal process can also be used to resolve disputes. With the right approach, many denied claims can be overturned and approved for a full roof replacement.
That’s great you were proactive, but it’s very common for roof damage to be missed or not fully visible during an initial inspection. Hail and wind damage can be subtle at first, and in Texas weather, it often worsens over time as granules loosen and wash away, exposing the roof to deterioration. What may have looked minor—or been overlooked—can quickly turn into a bigger issue.
Getting a second inspection from an experienced roofing contractor can make a big difference. A thorough evaluation includes checking the entire property for collateral damage like gutters, screens, and other indicators that support a claim. If damage is found, we can help document everything properly and guide you through next steps to ensure nothing is missed.
Great question. Insurance claims are generally classified as either “Act of God” (hail or wind) or “At Fault” (negligence). Storm-related roof claims fall under Act of God, meaning you typically won’t be individually penalized or have your personal rate increased just for filing a claim.
In many cases, homeowners actually see their rates go down after installing a new roof—especially when upgrading to impact-resistant Class 3 shingles, which often qualify for insurance discounts. However, insurance companies may raise rates across an entire area due to increased storm risk—not because you personally filed a claim.
You’re not alone—this is one of the most common concerns homeowners have. The good news is there are ways to move forward without putting a financial strain on your household. If your claim is approved, insurance often includes additional funds for collateral items like gutters, window screens, and other exterior damage, which can help offset your overall out-of-pocket cost.
We also offer flexible financing options to spread payments out instead of paying everything upfront. Ask us about all of our $0 out-of-pocket options—we’ll walk you through every available solution to make the process as affordable and stress-free as possible.
READY TO TAKE THE LEAP?
Need a reliable roofing company in Midlothian or the Dallas–Fort Worth area? Contact Highland Roofing Co. today to schedule your free inspection.